Axis Helps is a one-stop resource connecting people and small businesses with the support they need to recover from the effects of the pandemic. It’s an initiative of Urban Impact Lab, funded by Microsoft and Citi, and in partnership with major nonprofit organizations.
I began working with the Axis Helps team in the early months of the COVID-19 pandemic, progressively growing their initial product into a robust platform that hosts hundreds of programs for individuals and businesses in Miami.
Working closely with the Axis Helps team, I re-designed and re-built the platform in Webflow, created a branded illustration style, and developed some custom tools for their users.
We focused on presenting only essential information about these programs, paring down to key details so users can quickly understand the program’s parameters and if they qualify for assistance.
Many people faced housing insecurity and / or the threat of eviction during the COVID-19 pandemic. We honed in on this crisis and created an entire section dedicated to rent and housing relief, allowing users to filter the programs by specific needs.
One means of determining eligibility for many assistance programs is a complex metric called AMI (Area Median Income). Though it’s ubiquitous, it confuses even many program providers, and historically has been presented in the most unintelligible of charts. We created a radically simplified AMI tool, allowing the user select the number of people in their household, and then see exactly the income limits for a specific program.