I was approached by the Federal Public Defender of South Florida to create a new website to help them serve their clients more effectively. They shared that a primary challenge is in helping their clients and family members understand the criminal process.

I conducted stakeholder interviews to build consensus around the project, and architected the site from wireframes, through visual design and development.

It offers a clear and concise guide to the issues surrounding incarceration, providing a broad explanation of the criminal justice process, along with nuts and bolts information about location of courthouses, jails, visitation hours. Finally, due to the diverse population they serve, we made the site available in English, Spanish, and Haitian Creole.

Post-launch, a Creole-speaking clients shared with their attorney that it meant the world to have easy access to accurate, pertinent legal information in their own language.